Key accounts: Philips, Rabobank, Achmea, Intergamma and Ministry of Foreign Affairs.
● Rabobank | Led implementation of Social Listening, Engagement & Publishing for 100+ local offices, corporate teams and aligned communication processes to increase adoption of Social.
● Intergamma | Created new webcare teams for GAMMA and KARWEI.
CX Company enables your organisation to deliver successful customer journeys across every digital channel and device, capturing information and using it to deliver a personalised experience for every customer, every time. By doing so we will turn each contact your customers make with you – or you make with your customers – into a valuable interaction; one that enhances loyalty, drives engagement and maximises lifetime value. We offer digital first technology, services, consultancy and BPO.
WebCare Company and SelfService Company merged into CX Company.